About Add Value
Built on Experience. Driven by Customer Trust.
Established in 2012, Add Value Insurance Broker was founded with a clear purpose: to bring knowledgeable professionals, transparent advice and dependable customer support to the insurance industry.
Over the years, we have expanded our capabilities across retail and corporate insurance, developed an experienced team and built relationships with customers and insurance companies.
Our focus has remained consistent: understand customer requirements, provide informed recommendations and remain available when customers need servicing or claims assistance.
We continue to combine professional expertise, research and technology to make insurance simpler and more accessible.
For us, adding value means being there beyond the sale of a policy.
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Dedicated Relationship Manager
Your Dedicated Relationship Manager. Your Personal Point of Contact.
One customer. One dedicated relationship. Continuous support.
At Add Value, we believe insurance service should be personal, accessible and continuous. Every customer is assigned a dedicated Relationship Manager (RM), who remains associated with the customer throughout the relationship.
This ensures continuity, familiarity with the customer's insurance requirements and a personalised one-to-one service approach. Whether it is a new policy, renewal, policy-related query, endorsement or assistance during a claim, customers have a familiar point of contact who understands their requirements and helps coordinate the necessary support.
Our Relationship Managers work alongside our specialised claims and servicing teams to provide responsive and coordinated assistance.
One-to-one personalised service.
Continuity through a continuously assigned RM.
Responsive assistance for policy-related requirements.
Coordination with specialised claims and servicing teams.
You don't have to start from scratch every time you need help. Your dedicated Add Value Relationship Manager stays connected with you.